StarHub Voice Project Awarded to Galaxy Nexus AI

In December 2025, StarHub, one of Singapore’s leading telecommunications operators, awarded its outsourced voice operations project to Galaxy Nexus AI, marking a significant milestone in the Group’s continued expansion as a trusted carrier-grade telecommunications partner.

The project, scheduled to commence in 2026, reinforces Galaxy Nexus AI’s position as a reliable, scalable, and technically proven wholesale voice provider, capable of supporting mission-critical telecom operations for Tier-1 operators.

A Strategic Endorsement of Capability and Trust

StarHub’s decision followed a rigorous evaluation process, focusing on network quality, operational resilience, fraud management, scalability, and long-term partnership capability. Galaxy Nexus AI’s extensive experience in international voice traffic management, combined with its advanced monitoring and routing infrastructure, positioned the Group as a strong strategic fit.

This engagement reflects StarHub’s confidence in Galaxy Nexus AI’s ability to deliver:

• Carrier-grade voice quality and stability

• Transparent routing and performance monitoring

• Robust fraud detection and risk mitigation

• 24/7 operational support and service assurance

Strengthening Galaxy Nexus AI’s Wholesale Voice Leadership

With nearly two decades of telecommunications experience, Galaxy Nexus AI has built a strong foundation in wholesale voice, A2P messaging, and data connectivity across Asia and global markets. The StarHub outsourced voice project further validates the Group’s operational maturity and regional leadership in large-scale voice services.

As part of the engagement, Galaxy Nexus AI will support StarHub’s voice operations with a focus on service continuity, efficiency optimization, and long-term scalability, ensuring a seamless experience for end users and partners.

Looking Ahead to 2026 and Beyond

The commencement of the project in 2026 aligns with Galaxy Nexus AI’s broader transformation strategy—bridging its established telecommunications foundation with AI-driven intelligence, automation, and next-generation connectivity platforms.

This collaboration not only strengthens Galaxy Nexus AI’s portfolio of Tier-1 operator partnerships, but also supports the Group’s long-term vision of becoming a global AI-powered telecommunications and connectivity leader.

Galaxy Nexus AI looks forward to working closely with StarHub to deliver reliable, secure, and future-ready voice services, while continuing to create sustainable value for partners, customers, and stakeholders.