Galaxy One Network Appointed Official Partner by CelcomDigi for Outsourced Voice Operations

Galaxy One Network Pte. Ltd. (formerly known as Green Packet Global Pte. Ltd.) has been appointed as an Official Partner of CelcomDigi for its outsourced voice business, authorising Galaxy One Network to collect and manage Malaysia voice traffic on behalf of CelcomDigi.

This appointment reflects CelcomDigi’s confidence in Galaxy One Network’s carrier-grade voice capabilities, operational reliability, and long-standing experience in managing large-scale international and domestic voice traffic.

Supporting Carrier-Grade Voice Operations

Under this engagement, Galaxy One Network is authorised to support CelcomDigi’s voice operations through a managed wholesale voice model, ensuring service continuity, routing transparency, and consistent call quality across Malaysia.

Key elements of the outsourced voice engagement include:

• Authorised collection of Malaysia voice traffic

• Carrier-grade routing and traffic management

• Continuous monitoring to maintain quality and performance

• Compliance with operator policies and regulatory requirements

Galaxy One Network’s extensive experience in international IDD voice, combined with its operational infrastructure and 24/7 network support, enables CelcomDigi to optimise efficiency while maintaining service excellence.

Recognition of Proven Operational Capability

Being appointed as an official partner for outsourced voice services underscores Galaxy One Network’s trusted role within the regional telecommunications ecosystem. The company has a strong track record supporting mobile network operators with voice aggregation, traffic optimization, fraud mitigation, and managed voice services.

This partnership further reinforces Galaxy One Network’s position as a reliable wholesale voice partner for Tier-1 operators in Southeast Asia.

Part of the Galaxy Nexus AI Group Strategy

Galaxy One Network operates as the Global Procurement & Sales Hub within the Galaxy Nexus AI Group, focusing on wholesale telecommunications services including voice, A2P messaging, DID, and data connectivity.

The CelcomDigi engagement aligns with the Group’s strategy to strengthen its core telecom foundations while progressively integrating intelligent, AI-enabled capabilities across its connectivity platforms.

Galaxy One Network looks forward to continuing its collaboration with CelcomDigi, delivering secure, stable, and high-quality voice services in support of Malaysia’s telecommunications infrastructure.